E-LEARNING USER GUIDE

​USER PORTAL
The User Portal is a learning environment for you. In your portal, you get access to content, manage your profiles, track your progress and send messages to administrators.
​My Profile
you can can view and edit information about yourself on the My Profile page. To get access to the profile settings, click the icon at the top right corner and choose My Profile.
  • UPLOAD YOUR PHOTO
To add a your profile photo:
Click the icon in the Your photo field. The supported photo formats are JPG, PNG or GIF. A side size should be from 75 to 4,000 pixels.
  • DELETE YOUR PHOTO
To delete a profile photo or replace it with another picture, click on the cross icon on the photo. 
  • Selecting Language
The account language version is English. But you can also select a language in your personal accounts on your own, then click Save Changes.
Arabic language is not supported at this time.
  • ​Changing Password
 In the Change Password area, enter your current password, then your new password and retype it in the Confirm field. then click Save Changes.
​History
You can view how you were progressing through the courses on the My History page. To get to the My History page, you should click an icon at the top right corner and select History.​

  • Navigation
The history can be sorted by the following parameters:
  • Date/Time
  • Content title
  • Status
  • View percentage of viewed slides
  • Score
  • Duration
To get the items sorted, just click on the column title. A small arrow will show in which direction and in which order the data is sorted. To change the sorting order, users need to click the same column title once again.
My Courses
When you enroll into a course, the course appears under the Enrolled tab of the My Courses section of the User Portal. 
  • Sorting list of content
You can sort assigned courses by the title, duration, status, and due date. In addition, completed courses can be sorted by the completion date. 
To do this, select a parameter in the Sort By field. A small black triangle located to the right of the parameter, shows the sorting direction (ascending or descending). To change the sorting order, click the parameter once again.
  • search a course
To search a course by the title, description, or tags, use the search bar at the top right corner of the My Courses page. Start typing text and the system will leave matching items on the page.
  • start taking courses
In the My Courses section, users can view the list of the assigned content and start taking courses and content items. To start viewing a course, click on its thumbnail. 
  • Course Info page
On the Course Info page, you can view the content title, description, status, and due date, add review, add/edit question, post response, or contact an expert. 
  • start a course
To start taking a course, click any available content item. The order of viewing items depends on the course settings.
  • Completed Courses
​When you complete a course, it moves to the Completed tab of the My Courses section.
INTERNET LIVE ACTIVITY
In the Events section, you can view the events calendar and check the list of trainings or webinars you are invited to. 
  • Filtering ACTIVITIES by Period
Specify the time period for the events — Month or Week. To view all upcoming events, select List.
  • Viewing an Event
In the Events section, you can view the events calendar and check the list of trainings or webinars you are invited to. 
1. Click on the event title
​in the calendar and hit the More button in the opened window,
2. On the event page,
​you will be able to view all the main information on it. 
Achievements
In the Achievements section, you can view all badges and certificates that you received and check your position in the leaderboard and the number of points you have earned.
  • Leaderboard
​Under the Leaderboard tab, you can assess your progress respective to other learners. The more points you earned, the higher is your position in the leaderboard.
  • Points
You can earn points for viewing and passing courses.
Knowledge Base
Apart from learning content, you may need some general information. For example, guidelines, clinical trials, a list of books for your professional development, a video on mechanism of action — these kinds of content items should always be at hand.
The Knowledge Base, which will combine these items, is available for you. All the content added to the Knowledge Database section will immediately appear under the same-name tab in the your portal.
Catalog
The Catalog is a collection of additional courses available to you in your account.
  • In the your portal, open the Catalog tab to view courses related to every category.
  • Inside a category, organize the courses by name (they will be displayed in alphabetical order) or by rating.
  • Open any course you like and click Add to My Courses. That's all. The selected course will appear in the assigned list. 
  • To get approval from the administrator, first send your application to view the course and wait for the administrator's response.
System Requirements for Viewing Content
Windows: 
  • Internet Explorer 11 or higher, or
  • Mozilla Firefox 45 or higher, or
  • Google Chrome.
Macintosh:
  • Safari 10 or higher
Linux
  • Mozilla Firefox 45 or higher, or
  • Google Chrome
Desktop
  • Internet Explorer 11 or higher, or
  • Mozilla Firefox 45 or higher, or
  • Google Chrome 48 or higher
Mobile: 
  • iOS 9.х or higher (for iPad and iPhone), or
  • Android 4.4 or higher
iPad:
  • iSpring Learn Mobile Player app,
  • iPad2,
  • iPad3,
  • iPad Air,
  • The New iPad (iOS 8.x or higher)
​USER TECHNICAL SKILLS REQUIRED FOR ONLINE COURSE
As an online learner you will have a much different "classroom" experience than a traditional learner. In order to ensure that you are fully prepared for your online courses, following is a list of expectations and requirements:
Students in an online courses should be comfortable with and posses the following skill sets:
  • Self-discipline
  • Problem solving skills
  • Critical thinking skills
  • Enjoy communication in the written word
As part of your online experience, you can expect to utilize a variety of technology mediums as part of your curriculum:
  • Communicate via email or website forms including sending attachments
  • Use Web browser such as; Google Chrome, Internet Explorer, or Mozilla Firefox, to navigate between courses or modules pages
  • Use office applications such as Microsoft PowerPoint to navigate between modules slides
  • Be willing to learn how to communicate using a discussion board and upload documents to a Website
  • Be comfortable uploading and downloading saved files
  • Have easy access to the Internet
For more information or technical assistance on using the Learning Management System, please contact us.
Should you have any questions, please, feel free to ask us via LMS@credit-hours.com 
​we will be glad to provide you with further details.
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